14-Day Return Window
Standard ready-to-wear pieces may be returned within 14 days of delivery in pristine, unworn condition with all original packaging.
CLIENT SATISFACTION & CARE
Returns & Guarantee
Every piece from Serenity Knots is conceived with meticulous craftsmanship. We honor your trust with clear and dignified guarantees.
Custom & Blessed Works
Items crafted to personalized wrist sizing or consecrated through elemental energy rituals are final sale.
Certificates & Scope
A certificate of authenticity accompanies every natural stone bead piece (mala and crystal bracelets), noting its materials, composition date, and atelier cleansing. Incense, meditation objects, and other non-bead goods are not individually certificated — by design, not omission. We do not offer lifetime re-stringing or postal maintenance; after-sales follow our standard return window.
Entity Governance & Fulfilment
Transactions are governed and billed by KAIROS ORIGIN LTD. (Company No. 17392469, Registered in England & Wales). Each sacred piece is handcrafted, ritually cleansed, and fulfilled with care at our dedicated artisan facility, Guangzhou Chuanyang Culture Communication Co., Ltd.
Last updated: August 14, 2026